If UPS leaves a package outside your door and it gets stolen

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MichaelScottPaperCompany		#21	[-]
Posts: 924 (08/18/2009 4:57 PM) Reply Quote More Recent Posts	Dayum Gina wrote: MichaelScottPaperCompany wrote: Cool, good to know. Is that general policy or is Amazon a special case because they have really good customer service? I'm pretty sure it's Amazon's general policy. I meant would other companies have the same policy, or is it just an Amazon thing. But judging from the responses here, I'm thinking all companies probably have that policy.
Dayum Gina		#22	[-]
Posts: 1741 (08/18/2009 5:01 PM) Reply Quote More Recent Posts	^ No, I know that's what you meant. That's why I said Amazon's general policy. Though, I know Zappos has the same policy. Was your order from Amazon? You can report it through the order status/tracking link on their page.
Lilla Bean		#23	[-]
Posts: 1531 (08/18/2009 5:03 PM) Reply Quote More Recent Posts	Wait, UPS ALWAYS makes me or a neighbor sign for packages. FedEx is the one who just drops shit off.
shellzababe		#24	[-]
Posts: 8309 (08/18/2009 5:03 PM) Reply Quote More Recent Posts	i always thought about that, i ordered a camera which was very expensive and UPS delivered it and left it outside, i was like thankfully theres some shrubbery by my door so people dont see the boxes lol
MichaelScottPaperCompany		#25	[-]
Posts: 925 (08/18/2009 5:13 PM) Reply Quote More Recent Posts	Dayum Gina wrote: ^ No, I know that's what you meant. That's why I said Amazon's general policy. Though, I know Zappos has the same policy. Was your order from Amazon? You can report it through the order status/tracking link on their page. Ah ok, I got you. No, it didn't happen to me but I was just wondering what if. UPS always leaves packages at my doorstep and it's not hidden at all.
bumblebeetuna		#26	[-]
Posts: 38 (08/18/2009 5:17 PM) Reply Quote More Recent Posts	UPS and FedEx always just drop if off and run. By the time the doorbell is even done ringing they are usually back in their truck and off to the next stop. Lol. Unless something is above a certain amount of value the shipper usually doesn't require a signature. Or if it's a legal (or other important) document. Imagine how much slower the UPS and FedEx guy would run if they had to wait for signatures on everything? No way!
OCcaligirl		#27	[-]
Posts: 6147 (08/18/2009 5:30 PM) Reply Quote More Recent Posts	Sunshine4 wrote: lacheysgurl wrote: I think that most UPS deliveries require some type of signature. I have used UPS a lot before and if I wasn't home they left a note, and they would attempt to redeliver within 24 hrs.... Nope they just knock and run... I had a situation where they didn't even knock! He just threw the package on my step, and I was home. I happened to see him drive away so I checked, otherwise I know it would have been stolen. At the time I lived in a horrible place.
ShaiBrooklyn		#28	[-]
Posts: 33659 (08/18/2009 5:33 PM) Reply Quote More Recent Posts	Yeah when my camera came back from repair it required a signature and they just randomly left it with my neighbor. Totally didn't even know her name until that point and had to go get it which was awkward!
DoesThatSparkle		#29	[-]
Posts: 4048 (08/18/2009 6:34 PM) Reply Quote More Recent Posts	Whether or not UPS requires a signature is not up to UPS, it's up to the sender. Some senders require it, some don't. If a sender doesn't, UPS can leave the package.
TequilaMockingbird		#30	[-]
Posts: 251 (08/18/2009 6:51 PM) Reply Quote More Recent Posts	I got two cell phones shipped to me today and I was wondering the same thing. I was worried that some one was going to walk off with them. Luckily we have columns on both sides of our entry way so they always place the boxes behind them.
sasp11		#31	[-]
Posts: 6948 (08/18/2009 6:56 PM) Reply Quote More Recent Posts	gravis911 wrote: You move to a better neighborhood.
Wonderers		#32	[-]
Posts: 1947 (08/18/2009 7:17 PM) Reply Quote More Recent Posts	Dayum Gina wrote: Unless the sender specifies that a signature is required or if it is over a certain $ amount, it is up to the driver's discretion. This is what I was going to say also. I work for an internet company and this is what we're told to tell our customer. The stuff that we send is high $$ stuff too and most times they are left without signature. The customer has to specifically ask for it to be signature required and most times UPS won't acknowledge that (in my 5 years that I have worked at this internet company at least). A lot of times UPS has a signature release on file that they go by and you may not even know it!! I know that if a package is stolen, an investigation is open with UPS and the driver has to go back out, blah blah blah. If it doesn't turn up within like 3 days, then a new package is sent and billed on tracers.
annievictoria		#33	[-]
Posts: 2799 (08/18/2009 7:24 PM) Reply Quote More Recent Posts	I didn't read through all answers, but I know for a fact it isn't UPS' problem. If there was no signature required it is ok for them just to leave it at your door. If it gets stolen, it is your problem.
MichaelScottPaperCompany		#34	[-]
Posts: 929 (08/18/2009 7:24 PM) Reply Quote More Recent Posts	Wonderers wrote: Dayum Gina wrote: Unless the sender specifies that a signature is required or if it is over a certain $ amount, it is up to the driver's discretion. This is what I was going to say also. I work for an internet company and this is what we're told to tell our customer. The stuff that we send is high $$ stuff too and most times they are left without signature. The customer has to specifically ask for it to be signature required and most times UPS won't acknowledge that (in my 5 years that I have worked at this internet company at least). A lot of times UPS has a signature release on file that they go by and you may not even know it!! I know that if a package is stolen, an investigation is open with UPS and the driver has to go back out, blah blah blah. If it doesn't turn up within like 3 days, then a new package is sent and billed on tracers. What does it mean for it to be "billed on tracers"?
Wonderers		#35	[-]
Posts: 1949 (08/18/2009 7:29 PM) Reply Quote More Recent Posts	MichaelScottPaperCompany wrote: Wonderers wrote: Dayum Gina wrote: Unless the sender specifies that a signature is required or if it is over a certain $ amount, it is up to the driver's discretion. This is what I was going to say also. I work for an internet company and this is what we're told to tell our customer. The stuff that we send is high $$ stuff too and most times they are left without signature. The customer has to specifically ask for it to be signature required and most times UPS won't acknowledge that (in my 5 years that I have worked at this internet company at least). A lot of times UPS has a signature release on file that they go by and you may not even know it!! I know that if a package is stolen, an investigation is open with UPS and the driver has to go back out, blah blah blah. If it doesn't turn up within like 3 days, then a new package is sent and billed on tracers. What does it mean for it to be "billed on tracers"? Basically, (with our company at least) we eventually get reimbursed from UPS. Probably a term our company uses, but it means the customer gets their merchandise and we still get our money.
pariswhitney		#36	[-]
Posts: 4888 (08/18/2009 8:17 PM) Reply Quote More Recent Posts	lacheysgurl wrote: I think that most UPS deliveries require some type of signature. I have used UPS a lot before and if I wasn't home they left a note, and they would attempt to redeliver within 24 hrs.... This has always been my experience.

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If UPS leaves a package outside your door and it gets stolen