A New Zealand health care employee was allegedly fired for "confrontational emails" because she always wrote emails in CAPS, which LOOKED LIKE SHE WAS YELLING AT EVERYONE. If you find yourself tapping that pesky CAPS LOCK button, here's a little trick that can help.

If you're interested to read about poor 'ol Vicki Walker, here's the story about her early dismissal. About 18 months ago in this blog I shared a little-known trick on how to quickly change WORDS IN CAPS into lowercase text - without having to rewrite everything all over again.

Because if you send that email as-is, the recipient might think you're yelling at them.

If this happens often to you - and yes, those who look at their keyboard to type instead of the monitor, I'm talking to you - then follow this simple tip while using Microsoft Outlook or Word (sorry, it doesn't work in Outlook Express):

Step 1: Use your mouse to highlight all the text you accidentally wrote in uppercase.

Step 2: Hold down the Shift key and tap F3.

That's all, folks!

All the highlighted text should now be in lowercase. If you tap SHIFT + F3 again it will go to Title Case and a third time will go back to uppercase.

Cool, huh?