Credit Card companies are turning into major assholes

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TheFightingBetta		#21	[-]
Posts: 2011 (11/16/2009 3:22 PM) Reply Quote More Recent Posts	They did this to me 3 months in a row. If you're a good customer who uses the card wisely, pays the bills on time they're not making much money off you so then they don't give a shit about you and won't waive the fees. You're considered a "bad" customer. If you're someone who runs up their balance and is constantly paying late they're making a killing off you and will be more likely to waive a fee or two because it means nothing in the grand scheme of things. You're a great customer to them.
integritycounts		#22	[-]
Posts: 1738 (11/16/2009 3:38 PM) Reply Quote More Recent Posts	TheFightingBetta wrote: They did this to me 3 months in a row. If you're a good customer who uses the card wisely, pays the bills on time they're not making much money off you so then they don't give a shit about you and won't waive the fees. You're considered a "bad" customer. If you're someone who runs up their balance and is constantly paying late they're making a killing off you and will be more likely to waive a fee or two because it means nothing in the grand scheme of things. You're a great customer to them. that makes sense. not in the real world but in the business world it does. they need to keep the 'bad customer' happy, CCs make more money off of them. I have Amex and I just pay it off monthly. I had a chase card and they pissed me off so bad i just paid the whole thing off and don't use it.
OceanEyes302		#23	[-]
Posts: 8110 (11/16/2009 4:04 PM) Reply Quote More Recent Posts	Kippage wrote: HSBC is a bitch. They moved the payment due date up by a few days. Which wouldn't be a big deal if I didn't have my payments set to automatically deduct from bank account on certain dates. I randomly glanced at a bill the other day and saw the late fee and realized what was happening. Wow I'm glad you said something!! I have my best buy card payments set up for the next year to pay off my tv. I have a no interest deal but if I make one late payment I owe all the interest. I'd be so screwed and SO pissed.
JellyRoll2		#24	[-]
Posts: 17652 (11/16/2009 4:43 PM) Reply Quote More Recent Posts	Yeah, I have two major cards - a Capital One and a Citibank. Always pay my bills on time, always pay more than the minimum payment. Citibank has actually been fairly good to me. They've actually increased my credit limit over the past year (by a whopping $10,000 or so! ) and earlier this year, I asked them to lower my interest rate because I'd been a customer of theirs for so long and they actually did it. From 19% 10 11%. Still at 11% amazingly. I'm sure it'll change any minute now. Capital One hasn't raised my limit once and I've had the card for 4+ years. They're the ones who jacked up my credit limit from 12% to 17.5% this year for no real reason. But they're my secondary card so I don't complain too much. I just took some money from my savings and gave them a huge payment one month to lower the balance. But I still made sure to keep a balance on the card. The new trick they have now is if you're a good customer and actually paid off your balance, they'll cancel the card without telling you. They'll figure since you paid off the balance you don't need the card anymore and they cancel it.
SelFish		#25	[-]
Posts: 9357 (11/16/2009 4:49 PM) Reply Quote More Recent Posts	Ask them if there is anything they can do to remove the fee as it's your fist offense, they'll release it. They should. Trust me, I didn't pay my Capital One for 2 months, I have a $299 balance and they called me like they were dying and I had a kidney to save them. Non fucking stop.
tackyblueeyeshadow		#26	[-]
Posts: 8041 (11/16/2009 5:23 PM) Reply Quote More Recent Posts	Nascar48 wrote: tackyblueeyeshadow wrote: They jacked our interest rate up from 7% to 22% FOR. NO. REASON. We had been with them for years and I had not one single late payment. I called and complained and was told that unfortunately, since so many people were defaulting on their CC debt, more reliable customers were being penalized to make up for the loss. Um, no. I closed the account and switched the balance (which was only $1500 or so) to a different card. Chase can fuck off. My understanding is that all of the major credit card companies are doing this but it's due to a new law that goes into effect in Feb 2010 (which, ironically enough, was supposed to help consumers not hurt them). I have Discover, Chase, Capital One and Citibank and all of them sent notices that they will be raising my interest rate from a fixed 4.9%-6.9% (depending on the card) to a variable rate that is prime plus some astronomical percent that totals above 20%, and all of them explained it exactly as yours did. What card did you switch to that is not raising your interest rate? It's through our bank where we have our mortgage, savings, checking, etc. That rate has stayed at 7.7%.
ShaiBrooklyn		#27	[-]
Posts: 34567 (11/16/2009 7:55 PM) Reply Quote More Recent Posts	OceanEyes302 wrote: Kippage wrote: HSBC is a bitch. They moved the payment due date up by a few days. Which wouldn't be a big deal if I didn't have my payments set to automatically deduct from bank account on certain dates. I randomly glanced at a bill the other day and saw the late fee and realized what was happening. Wow I'm glad you said something!! I have my best buy card payments set up for the next year to pay off my tv. I have a no interest deal but if I make one late payment I owe all the interest. I'd be so screwed and SO pissed. BINGO! I hate HSBC! Wells Fargo is another horrible one my mom has a loan/cc with them and the date changes I kid you not monthly.
Hp GaL04		#28	[-]
Posts: 40411 (11/16/2009 7:57 PM) Most Dramatic '07 Reply Quote More Recent Posts	I remember I paid two days before it was due online, but it was posted a day after and I got charged a late fee.
Laurenette		#29	[-]
Posts: 2990 (11/16/2009 7:57 PM) Reply Quote More Recent Posts	I have to agree with whoever said credit unions are the best. The banks are out of control with the ratejacking and balance chasing.
popdontstop7684		#30	[-]
Posts: 4178 (11/16/2009 8:02 PM) Reply Quote More Recent Posts	Discover raised my percentage last year from 8% fixed to a variable 18-24%. I called to cancel and they talked me into keeping it open (since it was an older line of credit) and I still have it...with a fixed rate of 18.9%. Which still really sucks!
OceanEyes302		#31	[-]
Posts: 8115 (11/16/2009 8:05 PM) Reply Quote More Recent Posts	I do have my scheduled to post about 6 days before its actually due so I THINK I'm safe... I'll still have to remember to double check every month though!
StellaXOXOXO		#32	[-]
Posts: 6992 (11/16/2009 8:33 PM) Reply Quote More Recent Posts	TheFightingBetta wrote: They did this to me 3 months in a row. If you're a good customer who uses the card wisely, pays the bills on time they're not making much money off you so then they don't give a shit about you and won't waive the fees. You're considered a "bad" customer. If you're someone who runs up their balance and is constantly paying late they're making a killing off you and will be more likely to waive a fee or two because it means nothing in the grand scheme of things. You're a great customer to them. I know, but it isn't fair to me. I don't give a shit whether or not they make money on me... I'm treating my finances how I'm supposed to, and it's just really gross what they're doing to me. I won't close the card, because I've heard that it's a bad idea to do that... I just won't use it much or ever. Discover card treats me well, and keeps raising my limit, but not all stores accept it... so that's frustrating..
hithisisnotyou		#33	[-]
Posts: 214 (11/16/2009 8:49 PM) Reply Quote More Recent Posts	I had a Chase card... yes, HAD. They cancelled my card a few months back without giving me any warning. I went to use my card to pay for my cat's vet bill and it was declined. When I talked to them they said they'd have a notification in my mail within 2 weeks. They just cancelled it for no legit reason. BULLSHIT. This was my "in case of big emergency" card since it had a high limit on it, now I don't have anything. And, I pay my cards on time and more than the minimum. Bastards

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Credit Card companies are turning into major assholes